Privacy Policy

At DocFlow / AxiomBase, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our document generation and AI writing services.

1. Information We Collect

a. Personal Information

When you register for an account (via email or social logins like Google), we collect basic profile information such as your email address and name. If you upgrade to a paid plan, our payment processor (Stripe) collects necessary billing information. We do not store your credit card details directly on our servers.

b. Document Data

To provide our core services, we store the documents, text, and templates you create or upload. This data is stored securely on our infrastructure (powered by Supabase and Cloudflare R2).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our document generation services.
• Process your payments and manage your subscription.
• Communicate with you regarding account updates, security alerts, and technical support.
• Utilize AI services to assist in your writing (your data may be processed by our AI partners, but is strictly not used to train public models).

3. Data Security and Infrastructure

We implement industry-standard security measures to protect your data. Your documents are stored primarily in Supabase (PostgreSQL) and static assets on Cloudflare R2. All data transmitted between your browser and our servers is encrypted using TLS/SSL.

4. Third-Party Services

We may share your information with trusted third-party vendors who assist us in operating our platform, conducting our business, or serving our users. These include:

• Authentication & Database: Supabase
• Payments: Stripe
• Storage: Cloudflare R2
• Email Delivery: Resend

5. Your Rights

Depending on your location, you may have the right to access, update, or delete your personal information. You can manage your account settings directly within your profile or contact our support team for assistance with data deletion requests.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.